Return and Exchange Policy
Each order has a 24 hr grace period where the order can be cancelled for a full refund no questions asked. After the 24 hr grace period all sales are final and only an exchange or store credit will be accommodated.
You can exchange your item as long as the exchange is made no later than 7 days after receipt of your item.
You will be responsible for paying for your own shipping cost of returning your item.
After the 7 days, only store credit will be provided minus a $15 restocking fee.
Limited Edition or Collaboration pieces can only be returned within 7 days for store credit minus a $15 restocking fee.
All items purchased on sale or with a discount are final
To be eligible for an exchange, your item must be unused and in the same condition that you received it.
In the event that the carrier is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery or otherwise, Fort Maner will not be responsible for payment of return shipping costs levied by the courier. Similarly, Fort Maner is not held responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer remains responsible for all shipping costs associated with returned packages due to failed delivery.
Fort Maner reserves the right to refuse a return if the merchandise in question does not meet our standards for salable condition.
Where provided, all original packaging should accompany the item, and the lack of these items, will risk a return being rejected. All accessories (including, but not limited to: belts, dust bags, and lanyards) must be in an equally salable condition to the items that they accompany. Fort Maner reserves the right to define and determine “salable condition” at our own discretion.